USB Headset Adapter firmware version 2.00.98 To load the version 2.00.98 firmware onto the USB Headset Adapter perform the following procedure: 1) Download the firmware file Adapter3v2.0098.zip from the Nortel Technical Support web site 2) Load the file Adapter3v2.0098.zip onto a PC 3) Uncompress (unzip) the file to obtain Adapter3v2.0098.exe. 4) Connect the USB Headset Adapter to the PC 5) Start the Adapter3v2.0098.exe application to load the firmware onto the device.